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Customer service

Contact us

One inbox, one phone line, and a short list of what to send so the first reply is a useful one.

How to reach us

Customer service hoursCustomer service hours: Monday–Sunday, 11:45 AM – 9:45 PM IST
Business and order fulfilment addressG2-G7 Giriraj Grande Scheme no 54 Vijay Nagar Near satya sai square, Indore, Madhya Pradesh 452010, India
Returns addressThe same business and order fulfilment address, once a return is confirmed

Three things to include

  1. Order ID. The reference on your order confirmation email — not the courier tracking number.
  2. Order email. The address the order was placed with, because that is what we search on.
  3. What went wrong. One or two lines. For damage, add photographs of the parcel and of the item.

The one detail that speeds an answer up

For an organiser, tell us the depth of your counter and what you need to fit inside. We can compare that against the drawer and compartment counts on the page.

Where we stop

Ask us about availability, about a stated measurement, about where a parcel is, or about starting a return. Comparing an item against its listed specifications is something we can do with you.

We do not certify that something will fit or perform in your situation, and we do not give professional advice beyond the sale itself.